The HiSeq X Five and HiSeq X Ten Systems have been discontinued. We intend to continue to provide full support of the instruments and supply the reagents through March 31, 2024. To find an alternative instrument, we recommend using the Sequencing Platform Comparison Tool.
HiSeq X Products & Services
Featured Products
HiSeq X Reagent Kits
Kits include SBS reagents, clustering reagents, and patterned flow cells for increased cluster density and simplified image analysis, compared to non-patterned flow cells.
Learn MoreTruSeq DNA PCR-Free
Simple, all-inclusive whole-genome sequencing (WGS) library preparation that provides accurate and comprehensive coverage of complex genomes.
TruSeq DNA Nano
Generate whole-genome sequencing libraries and efficiently interrogate samples with limited available DNA.
cBot 2 System (discontinued)
The cBot 2 System streamlines the sequencing workflow by automating cluster generation. It is a required accessory instrument for HiSeq sequencers.
High-Throughput Library Prep Automation
Automating sequencing library preparation minimizes errors, reduces hands-on time, and enables higher throughput. Illumina facilitates kit automation by partnering with leading automation vendors. The resulting solutions significantly decrease the time and expense of method development and optimization.
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Software and Informatics Solutions
HiSeq X Control Software
Operate and monitor HiSeq X instruments with an easy-to-use, workflow-oriented touchscreen. Generates real-time basecalls and quality metrics.
Download the Latest SoftwareBaseSpace Sequence Hub | Run management and simplified bioinformatics
Easy-to-use cloud-based genomic run management and bioinformatics compute and storage environment for secure, high-performing sequencing operations.
HiSeq Analysis Software v2.1 Support
Documentation, product files, FAQs, and other support resources for the HiSeq Analysis Software v2.1
Sequencing Analysis Viewer Support
Documentation, product files, FAQs, and other support resources for the Sequencing Analysis Viewer
BaseSpace Variant Interpreter
BaseSpace Variant Interpreter allows scientists to rapidly identify biologically significant variants from human genomic data.
Instrument Services
Comprehensive Scientific Support
Illumina services and support begins when the HiSeq X Five or Ten System is delivered. Illumina scientists and engineers assist with the system installation and setup and train laboratory personnel. In addition to onsite support, training courses are available to bring laboratory personnel quickly up to speed.
Illumina scientists are available 24/7 globally to answer questions every step of the way, enabling researchers to focus on making the next breakthrough discovery.
Illumina Product Support Services
In addition to the 1-year basic service warranty included with system purchase, Illumina offers maintenance, repair, and qualification solutions.
Instrument Qualification Services
Verify instrument installation, operation, or performance and obtain an audit-ready report to help meet regulatory requirements.
Proactive Instrument Monitoring
Connect to Illumina Proactive to access this complimentary instrument performance monitoring and proactive support service.